Ошибка авторизации

Разворачиваю Creatio на новой машине. Версия 7.16.4

 

Пытаюсь войти в систему пользователем Supervisor, выдается ошибка авторизации.

 

Redis запущен и работает. Если его отключить, сообщение меняется.



Доступ к SQLserver есть. В SqlServer Profiler вижу входящие запросы, все выполняются без ошибок. Если у пользователя Supervisor в БД поменять язык, то и в интерфейсе язык поменялся (Authorization failed). 

 

Если указываю несуществующего в БД пользователя, сообщение также меняется (Invalid username or password specified. Verify that you have entered correct data or contact your system administrator. A system administrator can change the password on the user page)

 

Все компоненты Windows по списку проверила, все установлено.

 

В файле ProcessMaintenanceLog ошибка (см ниже). Куда дальше смотреть? Что проверять? 



2020-10-29 09:41:51,005 [208] WARN IIS APPPOOL\Creatio_7164 ProcessMaintenanceLog RunStep - Operation ProcessLogArchivingOperation failed

System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): Время ожидания операции истекло

   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()

   at System.Data.SqlClient.SqlDataReader.get_MetaData()

   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)

   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)

   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)

   at Polly.Policy.<>c__DisplayClass119_0`1.b__0(Context ctx, CancellationToken ct)

   at Polly.Policy.<>c__DisplayClass129_0`1.b__0(Context ctx, CancellationToken ct)

   at Polly.Policy.<>c__DisplayClass103_0.b__1(Context ctx, CancellationToken ct)

   at Polly.NoOp.NoOpEngine.Implementation[TResult](Func`3 action, Context context, CancellationToken cancellationToken)

   at Polly.Policy.<>c.b__103_0(Action`2 action, Context context, CancellationToken cancellationToken)

   at Polly.Policy.ExecuteInternal[TResult](Func`3 action, Context context, CancellationToken cancellationToken)

   at Polly.Policy.Execute[TResult](Func`3 action, Context context, CancellationToken cancellationToken)

   at Polly.Policy.Execute[TResult](Func`1 action)

   at Terrasoft.DB.MSSql.MSSqlExecutor.FailoverExecute[TResult](DbCommand command, Func`1 func)

   at Terrasoft.Core.DB.DBExecutor.FailoverExecuteReader(DbCommand command, Func`1 func)

   at Terrasoft.Core.DB.DBExecutor.ExecuteCommand[TResult](Func`2 commandExecutionCallback, String sqlText, QueryParameterCollection queryParameters, CancellationToken cancellationToken)

   at Terrasoft.Core.DB.DBExecutor.InternalExecuteReader(String sqlText, QueryParameterCollection queryParameters, CommandBehavior behavior, CancellationToken cancellationToken)

   at Terrasoft.Core.DB.DBExecutor.InternalExecuteReader(String sqlText, QueryParameterCollection queryParameters)

   at Terrasoft.Core.DB.Select.ExecuteReader(ExecuteReaderReadMethod readMethod)

   at Terrasoft.Core.SchemaManager`1.GetLastSchemaResourceModification(UserConnection userConnection, Guid workspaceId)

   at Terrasoft.Core.SchemaManager`1.d__245.MoveNext()

   at Terrasoft.Core.SchemaManager`1.InitializeItems(Guid itemUId)

   at Terrasoft.Core.Entities.EntitySchemaManager.InitializeItems(Guid itemUId)

   at Terrasoft.Core.SchemaManager`1.InitializeItems()

   at Terrasoft.Core.Entities.EntitySchemaManager.InitializeItems()

   at Terrasoft.Core.SchemaManager`1.Initialize(SchemaManagerProvider provider, SchemaManagerProviderConfigurationElement configuration)

   at Terrasoft.Core.FileSystemEnabledSchemaManager`1.Initialize(SchemaManagerProvider provider, SchemaManagerProviderConfigurationElement configuration)

   at Terrasoft.Core.Entities.EntitySchemaManager.Initialize(SchemaManagerProvider provider, SchemaManagerProviderConfigurationElement configuration)

   at Terrasoft.Core.SchemaManagerProvider.InitializeSchemaManager(String managerName)

   at Terrasoft.Core.SchemaManagerProvider.<>c__DisplayClass53_0.b__1()

   at System.Lazy`1.CreateValue()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at System.Lazy`1.get_Value()

   at Terrasoft.Core.SchemaManagerProvider.GetSchemaManager(String managerName)

   at Terrasoft.Core.SchemaManagerProvider.GetManager(String managerName)

   at Terrasoft.Core.UserConnection.get_EntitySchemaManager()

   at Terrasoft.Core.Process.ProcessLogArchiverStorage.GetSchemaColumnsNames(String schemaFrom)

   at Terrasoft.Core.Process.ProcessLogArchiverStorage.MoveToHistoryLog(DBExecutor dbExecutor, String schemaName)

   at Terrasoft.Core.Process.ProcessLogArchiverStorage.Archive()

   at Terrasoft.Core.Process.LoopOperationUtils.DelegateLoopOperation.RunStep(ILoopContext context)

   at Terrasoft.Core.Process.LoopOperationUtils.MetricLoopContext.Operation.RunStep(ILoopContext context)

   at Terrasoft.Core.Process.LoopOperationUtils.IgnoreErrorsLoopContext.Operation.RunStep(ILoopContext context)

ClientConnectionId:48337d16-1e7a-4442-a86b-cb508f53ff6f

Error Number:-2,State:0,Class:11