странная ошибка при выходе

Здравствуйте.Есть такая проблема.Установлена Terrasoft Service Desk на Oracle в связке с HP-UX.Подключение клиента к базе сделал нормально все ок работает отлично!
НО при выходе из программы на клиентской машине позникает следующая ошибка
TSScript.TScript.ExecuteMethod (Line 1045, "TSScript.pas") ()
System.@CheckAutoResult ()
TSScriptableService.TScriptableService.ExecuteScriptMethod (Line 466, "..\..\ObjectLibraries\TSObjectLibrary\TSScriptableService.pas") ()
TSWindow.TWindow.ExecuteScriptMethod (Line 2273, "..\..\ObjectLibraries\TSWindowLibrary\TSWindow.pas") ()
TSObjectEventsDispatcher.TObjectEventsDispatcher.AttemptToExecuteScriptMethod (Line 355, "TSObjectEventsDispatcher.pas") ()
TSObjectEventsDispatcher.TObjectEventsDispatcher.Invoke (Line 671, "TSObjectEventsDispatcher.pas") ()
TSConnectionPoints.TConnectionPointDispatcher.Invoke (Line 577, "TSConnectionPoints.pas") ()
Comobj.DispatchInvokeError ()
Comobj.DispatchInvokeError ()
TSWindow.TWindow.DoProfileSerialize (Line 2227, "..\..\ObjectLibraries\TSWindowLibrary\TSWindow.pas") ()
TSWindow.TWindow.InternalProfileSerialize (Line 1634, "..\..\ObjectLibraries\TSWindowLibrary\TSWindow.pas") ()
TSServices.TServices.SerializeItemToProfile (Line 1941, "TSServices.pas") ()
TSAutomationObject.TAutomationObject.Invoke (Line 324, "TSAutomationObject.pas") ()
TSDispatchStub.TDispatchStub.Invoke (Line 114, "TSDispatchStub.pas") ()
TSScript.TScript.ExecuteMethod (Line 1045, "TSScript.pas") ()
TSScriptableService.TScriptableService.ExecuteScriptMethod (Line 466, "..\..\ObjectLibraries\TSObjectLibrary\TSScriptableService.pas") ()
TSWindow.TWindow.ExecuteScriptMethod (Line 2273, "..\..\ObjectLibraries\TSWindowLibrary\TSWindow.pas") ()
TSObjectEventsDispatcher.TObjectEventsDispatcher.AttemptToExecuteScriptMethod (Line 355, "TSObjectEventsDispatcher.pas") ()
TSObjectEventsDispatcher.TObjectEventsDispatcher.Invoke (Line 671, "TSObjectEventsDispatcher.pas") ()
TSConnectionPoints.TConnectionPointDispatcher.Invoke (Line 577, "TSConnectionPoints.pas") ()
Comobj.DispatchInvokeError ()
Comobj.DispatchInvokeError ()
TSWindow.TWindow.DoClose (Line 2196, "..\..\ObjectLibraries\TSWindowLibrary\TSWindow.pas") ()
TSDskWindow.TDskWindow.DoClose (Line 899, "TSDskWindow.pas") ()
TSDskWindow.TInternalWindow.DoClose (Line 536, "TSDskWindow.pas") ()
Controls.TControl.WndProc ()
Controls.TWinControl.WndProc ()
TSDskWindow.TInternalWindow.WndProc (Line 426, "TSDskWindow.pas") ()
Classes.TDataModule.WriteHeight ()
TntControls.TWinControlTrap.Win32Proc (Line 557, "..\TNT\TntControls.pas") ()
Classes.TDataModule.WriteHeight ()
TntControls.TWinControlTrap.DefWin32Proc (Line 609, "..\TNT\TntControls.pas") ()
Classes.TDataModule.WriteHeight ()
Controls.TWinControl.DefaultHandler ()
Forms.TCustomForm.WMSysCommand ()
Controls.TWinControl.WndProc ()
TSDskWindow.TInternalWindow.WndProc (Line 426, "TSDskWindow.pas") ()
Classes.TDataModule.WriteHeight ()
TntControls.TWinControlTrap.Win32Proc (Line 557, "..\TNT\TntControls.pas") ()
Classes.TDataModule.WriteHeight ()
TntControls.TWinControlTrap.DefWin32Proc (Line 609, "..\TNT\TntControls.pas") ()
Classes.TDataModule.WriteHeight ()
Controls.TWinControl.DefaultHandler ()
Controls.TWinControl.WndProc ()
TSDskWindow.TInternalWindow.WndProc (Line 426, "TSDskWindow.pas") ()
Classes.TDataModule.WriteHeight ()
TntControls.TWinControlTrap.Win32Proc (Line 557, "..\TNT\TntControls.pas") ()
Classes.TDataModule.WriteHeight ()
Forms.TApplication.ProcessMessage ()
TSClient.TSClient (Line 131, "d:\Projects\TerrasoftCRM30\TerrasoftCRM\Src\Desktop\TSCRM\TSClient.dpr") ()

Active Controls
wnd_Main (TInternalWindow)

Loaded Modules
C:\oracle\product\10.2.0\client_1\BIN\MSVCR71.dll (7.10.3052.4)
C:\oracle\product\10.2.0\client_1\BIN\oci.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\OraClient10.Dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oracommon10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oracore10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orageneric10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orahasgen10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraldapclnt10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oran10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orancds10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orancrypt10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oranhost10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oranl10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oranldap10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oranls10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orannzsbb10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oranro10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orantcp10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orantns10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraocr10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraocrb10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraplp10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orapls10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraslax10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orasnls10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orasql10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraunls10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\orauts.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oravsn10.dll (10.2.0.1)
C:\oracle\product\10.2.0\client_1\bin\oraxml10.dll (10.2.0.1)
C:\PROGRA~1\TERRAS~1\Bin\libxml2.dll (No version info)
C:\PROGRA~1\TERRAS~1\Bin\TSDSKO~1.DLL (3.3.2.149)
C:\PROGRA~1\TERRAS~1\Bin\TSDSKW~1.DLL (3.3.2.149)
C:\PROGRA~1\TERRAS~1\Bin\TSOBJE~1.DLL (3.3.2.149)
C:\PROGRA~1\TERRAS~1\Bin\TSORAC~1.DLL (3.3.2.149)
C:\PROGRA~1\TERRAS~1\Bin\TSWIND~1.DLL (3.3.2.149)
C:\Program Files\ABBYY Lingvo 10 Multilingual Dictionary\LvHook.dll (10.0.0.213)
C:\Program Files\Terrasoft Service Desk\Bin\dbrtl70.bpl (7.0.8.1)
C:\Program Files\Terrasoft Service Desk\Bin\designide70.bpl (7.0.8.1)
C:\Program Files\Terrasoft Service Desk\Bin\iconv.dll (1.9.0.0)
C:\Program Files\Terrasoft Service Desk\Bin\pcre.dll (6.7.0.0)
C:\Program Files\Terrasoft Service Desk\Bin\rtl70.bpl (7.0.8.1)
C:\Program Files\Terrasoft Service Desk\Bin\Terrasoft_R7.bpl (1.0.0.0)
C:\Program Files\Terrasoft Service Desk\Bin\TSClient.exe (3.3.2.149)
C:\Program Files\Terrasoft Service Desk\Bin\TSComponents.bpl (1.0.0.0)
C:\Program Files\Terrasoft Service Desk\Bin\TSComponentsExtra.bpl (1.0.0.0)
C:\Program Files\Terrasoft Service Desk\Bin\vcl70.bpl (7.0.8.1)
C:\Program Files\Terrasoft Service Desk\Bin\vclactnband70.bpl (7.0.4.453)
C:\Program Files\Terrasoft Service Desk\Bin\vcldb70.bpl (7.0.8.1)
C:\Program Files\Terrasoft Service Desk\Bin\vcljpg70.bpl (7.0.4.453)
C:\Program Files\Terrasoft Service Desk\Bin\VclSmp70.bpl (7.0.0.188)
C:\Program Files\Terrasoft Service Desk\Bin\vclx70.bpl (7.0.4.453)
C:\Program Files\Terrasoft Service Desk\Bin\xmlrtl70.bpl (7.0.4.453)
C:\Program Files\Terrasoft Service Desk\Bin\zlib1.dll (1.2.2.0)
C:\WINDOWS\system32\advapi32.dll (5.1.2600.5755)
C:\WINDOWS\system32\CLBCATQ.DLL (2001.12.4414.700)
C:\WINDOWS\system32\comctl32.dll (5.82.2900.5512)
C:\WINDOWS\system32\comdlg32.dll (6.0.2900.5512)
C:\WINDOWS\system32\COMRes.dll (2001.12.4414.700)
C:\WINDOWS\system32\CRYPT32.dll (5.131.2600.5512)
C:\WINDOWS\system32\CRYPTUI.dll (5.131.2600.5512)
C:\WINDOWS\system32\DCIMAN32.dll (5.1.2600.5512)
C:\WINDOWS\system32\DDRAW.dll (5.3.2600.5512)
C:\WINDOWS\system32\DNSAPI.dll (5.1.2600.5625)
C:\WINDOWS\system32\GDI32.dll (5.1.2600.5698)
C:\WINDOWS\system32\GLU32.dll (5.1.2600.5512)
C:\WINDOWS\system32\HHCtrl.OCX (5.2.3790.4110)
C:\WINDOWS\system32\hnetcfg.dll (5.1.2600.5512)
C:\WINDOWS\system32\IMAGEHLP.dll (5.1.2600.5512)
C:\WINDOWS\system32\imm32.dll (5.1.2600.5512)
C:\WINDOWS\system32\jscript.dll (5.7.6002.22145)
C:\WINDOWS\system32\kernel32.dll (5.1.2600.5781)
C:\WINDOWS\system32\LPK.DLL (5.1.2600.5512)
C:\WINDOWS\system32\mpr.dll (5.1.2600.5512)
C:\WINDOWS\system32\MSASN1.dll (5.1.2600.5875)
C:\WINDOWS\system32\MSCTF.dll (5.1.2600.5512)
C:\WINDOWS\system32\msimg32.dll (5.1.2600.5512)
C:\WINDOWS\system32\msscript.ocx (1.0.0.16599)
C:\WINDOWS\system32\MSVCIRT.dll (7.0.2600.5512)
C:\WINDOWS\system32\MSVCP60.dll (6.2.3104.0)
C:\WINDOWS\system32\msvcrt.dll (7.0.2600.5512)
C:\WINDOWS\system32\mswsock.dll (5.1.2600.5625)
C:\WINDOWS\system32\msxml4.dll (4.10.9404.0)
C:\WINDOWS\system32\netapi32.dll (5.1.2600.5694)
C:\WINDOWS\system32\ntdll.dll (5.1.2600.5755)
C:\WINDOWS\system32\NTDSAPI.dll (5.1.2600.5512)
C:\WINDOWS\system32\ole32.dll (5.1.2600.5512)
C:\WINDOWS\system32\oleaut32.dll (5.1.2600.5512)
C:\WINDOWS\system32\oledlg.dll (5.1.2600.5512)
C:\WINDOWS\system32\olepro32.dll (5.1.2600.5512)
C:\WINDOWS\system32\opengl32.dll (5.1.2600.5512)
C:\WINDOWS\system32\PSAPI.DLL (5.1.2600.5512)
C:\WINDOWS\system32\RICHED20.DLL (5.30.23.1230)
C:\WINDOWS\system32\RPCRT4.dll (5.1.2600.5795)
C:\WINDOWS\system32\rtutils.dll (5.1.2600.5512)
C:\WINDOWS\system32\scrrun.dll (5.7.0.18066)
C:\WINDOWS\system32\Secur32.dll (5.1.2600.5834)
C:\WINDOWS\system32\SETUPAPI.dll (5.1.2600.5512)
C:\WINDOWS\system32\shdocvw.dll (6.0.2900.5921)
C:\WINDOWS\system32\SHELL32.dll (6.0.2900.5622)
C:\WINDOWS\system32\SHLWAPI.dll (6.0.2900.5912)
C:\WINDOWS\system32\SXS.DLL (5.1.2600.5512)
C:\WINDOWS\system32\SYNCOR11.DLL (0.1.2.3)
C:\WINDOWS\system32\tapi32.dll (5.1.2600.5512)
C:\WINDOWS\system32\user32.dll (5.1.2600.5512)
C:\WINDOWS\system32\USP10.dll (1.420.2600.5512)
C:\WINDOWS\system32\uxtheme.dll (6.0.2900.5512)
C:\WINDOWS\system32\version.dll (5.1.2600.5512)
C:\WINDOWS\system32\wbem\fastprox.dll (5.1.2600.5755)
C:\WINDOWS\system32\wbem\wbemcomn.dll (5.1.2600.5512)
C:\WINDOWS\system32\wbem\wbemdisp.dll (5.1.2600.5512)
C:\WINDOWS\system32\wbem\wbemprox.dll (5.1.2600.5512)
C:\WINDOWS\system32\wbem\wbemsvc.dll (5.1.2600.5512)
C:\WINDOWS\system32\wbem\wmiutils.dll (5.1.2600.5512)
C:\WINDOWS\system32\WININET.dll (6.0.2900.5921)
C:\WINDOWS\system32\winmm.dll (5.1.2600.5512)
C:\WINDOWS\system32\winspool.drv (5.1.2600.5512)
C:\WINDOWS\system32\WINTRUST.dll (5.131.2600.5512)
C:\WINDOWS\system32\WLDAP32.dll (5.1.2600.5512)
C:\WINDOWS\system32\WS2_32.dll (5.1.2600.5512)
C:\WINDOWS\system32\WS2HELP.dll (5.1.2600.5512)
C:\WINDOWS\System32\wshtcpip.dll (5.1.2600.5512)
C:\WINDOWS\system32\wsock32.dll (5.1.2600.5512)
C:\WINDOWS\system32\xpsp2res.dll (5.1.2600.5512)
C:\WINDOWS\system32\xpsp3res.dll (5.1.2600.5512)
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll (6.0.2900.5512)

это все в описании ошибки.смотрите также прикрепленный файл.

подскажите пожлауйста как можно скорее -заказчик очень важен!спасибо!!!